404-294-0900
Serving metro Atlanta in
DeKalb, Fulton, Forsyth
and Gwinnett counties
DeKalb, Fulton, Forsyth
and Gwinnett counties
Why Empire?
Nine reasons why you can trust us for your service needs:
Nine reasons why you can trust us for your service needs:
We are a family-owned business serving the metro Atlanta area since 1985.- The folks coming out are decent law abiding citizens. We do background checks, random drug tests and even personality profiles along with continuous customer service training to ensure you have a pleasant and worry-free experience.
- Arranging for repairs or shopping to replace your system does not have to be a frustrating experience! You can call Empire during business hours (Monday-Friday from 8:00 am-5:00 pm and Saturday from 9:00 am-Noon) and schedule an appointment right now. No callbacks, no waiting. You can also pop up our website and send us an appointment request 24/7. We will promptly call you and schedule your appointment.
- Our repairs carry a one year warranty (most companies only cover a 30 day warranty).
- Our technicians attend weekly service meetings to stay current with new products and get 40 hours of continuing education each year. All of our senior technicians have earned NATE certification which is the leading certification program for technicians in the heating, ventilation and air conditioning industry.
- Our service department is available 24 hours a day.
- Our trucks are fully stocked with the parts most commonly needed as well as brooms, drop cloths, vacuums and boot covers to protect your property.
- We are active in the contracting community and participate with the Air Conditioning Contractors of America, Conditioned Air Association of Georgia, MAACA, ASHRAE and other professional organizations to stay on top of the issues that concern you.
- We are members of the Better Business Bureau C.A.R.E. program for your assurance and peace of mind.
Three reasons why you can trust us when you invest in select new systems:
- We offer a 100% money-back guarantee and a lifetime installation guarantee.
- A full one year comprehensive warranty that includes nights, weekend and holiday emergency service at no additional cost
- Extended parts and labor warranties for up to 10 years. Flexible financing options that include special incentive programs based on product and season.
